How to Check if a Website is Down
Quick Answer
To check if a website is down: Use ProbeOps "Is It Down" checker at probeops.com/tools/is-it-down to test the site from 6 global locations. If the site is down from all locations, it's a server issue. If it's up globally but down for you, the problem is your local network, ISP, or DNS. Check HTTP status codes: 200 means OK, 5xx means server error, timeout means unreachable.
When to Check if a Website is Down
- When a website won't load and you're unsure if it's your connection
- To verify if an outage is global or affecting only certain regions
- Before reporting an issue to determine if it's server-side or client-side
- When monitoring your own website for uptime
- To check if a recently deployed site is accessible worldwide
Step-by-Step Guide
Step 1: Enter the Website URL
Go to the ProbeOps "Is It Down" checker and enter the full URL (e.g., https://example.com). You can check any website, including specific pages like https://example.com/api/health.
Step 2: Run Multi-Region Check
The tool tests the website from 6 global locations: US East, US West, EU Central, AP South, Canada, and Australia. This reveals if the outage is global or regional.
Step 3: Analyze HTTP Status Codes
200-299: Website is working normally. 301/302: Redirect (usually OK, check final destination). 403: Access forbidden (IP blocked or authentication required). 404: Page not found (specific URL issue, not full outage). 500-503: Server error (website is experiencing problems). Timeout: Cannot reach server (DNS issue, server down, or network problem).
Step 4: Compare Regional Results
If all regions show "Down": Server is experiencing a global outage. If some regions show "Up" and others "Down": Regional issue, possibly CDN or geo-blocking. If all regions show "Up" but you can't access: Problem is your local network, ISP, or DNS cache.
Step 5: Troubleshoot Local Issues
If site is up globally but down for you: Try a different browser, clear DNS cache (ipconfig /flushdns on Windows), try a different network (mobile data), or use a VPN to test from another location.
Example: Checking Website Status
Input
URL: https://example.com
Output
US East: Up (200 OK, 145ms). US West: Up (200 OK, 98ms). EU Central: Up (200 OK, 210ms). AP South: Up (200 OK, 320ms). Canada: Up (200 OK, 165ms). Australia: Up (200 OK, 280ms). Verdict: Website is up globally. If you can't access it, the issue is on your end.
Understanding Status Codes
200 OK: Page loaded successfully. 301/302 Redirect: Page moved, following redirect. 403 Forbidden: Access denied (check if you're blocked). 404 Not Found: Specific page doesn't exist. 500 Internal Server Error: Server crashed or has a bug. 502 Bad Gateway: Proxy or load balancer can't reach the server. 503 Service Unavailable: Server overloaded or in maintenance. 504 Gateway Timeout: Server took too long to respond.
Common Problems and Solutions
Problem: Site is down globally (all regions show error)
The server is experiencing an outage. Check the company's status page or social media for announcements. For your own site: check server logs, restart services, verify the server is running and has resources available.
Problem: Site is up globally but you can't access it
Your local issue. Try: clearing browser cache, flushing DNS (ipconfig /flushdns), trying a different browser, using incognito mode, switching to mobile data, or using a VPN. Your ISP may be having issues or the site may have blocked your IP.
Problem: Site works in some regions but not others
Regional issue, often CDN-related. The website's CDN edge server in certain regions may be down. Contact the site owner or wait for the CDN to recover. For your own site: check CDN dashboard for regional issues.
Related Tools
- Is It Down Checker - Test website availability from 6 regions
- Latency Test - Measure response times globally
- DNS Lookup - Verify DNS is resolving correctly
- SSL Checker - Check for certificate errors